The data controller in respect of our websites is International Marketing Consulting LTD. The data controller's representative and data protection officer is Alberte Touani. You can contact us regarding any data protection matter using the details below:

We use third-party servers to host our websites including Squarespace, HubSpot, Hotjar and Mailchimp. Our website servers automatically log the IP address you use to access our website as well as information about your visit such as the pages accessed, the date and time of the request, the source of your access to our website, your browser version and operating system, and how you interact with our webpages. This information is used to improve user experience and to maintain network and IT security.

We use cookies and similar technologies on our website, including essential, functional, analytical and targeting cookies. For full details on how we use cookies, how to manage your preferences and how to opt out, please see our Cookies Policy. You can reject non-essential cookies at any time using our cookie control tool or by changing your browser settings.

When you send an email to any email address displayed on our website we collect your email address and any other information you provide in that email including your name, telephone number and any information contained in your email signature.

When you contact us using our contact form we collect your name, email address, telephone number and any other information you choose to provide. Messages are stored by our third-party providers including HubSpot, Mailchimp and Squarespace, located in Europe and the United States.

When you contact us by phone we collect your phone number and any information you provide during your conversation with us. We do not record phone calls. Information about your call is processed by our third-party telephone service providers located in Europe.

If you contact us by post, we will collect any information you provide in any postal communications you send us.

When you sign up to our newsletter or opt to receive communications from us we collect your name and email address. We use third-party service providers including HubSpot and Mailchimp to manage our mailing list and send communications.

When you complete a form to access or download our guides and resources we collect your name, email address, company name and any other information requested in the form. This information is processed and stored via HubSpot.

When you register and create an account on our website we collect your name, email address, IP address and any other information you provide in the registration form.

When you purchase goods or services from us we collect your name, email address, billing address, company name if applicable, VAT number if applicable, and any other information required to process your order. This information is necessary for us to fulfil your order and meet our legal obligations including issuing invoices and maintaining accounting records.

We use third-party payment processors including Stripe and PayPal to process your payments. We do not store your full payment card details on our systems. These providers are located in Europe and the United States and are subject to their own privacy policies.

We may receive information about you from third parties including social media platforms using lead generation forms, group companies, affiliates, business partners and referral partners. Information received from third parties will generally include your name and contact details. We may also share publicly available business contact information such as company names, LinkedIn profiles and job titles with third-party partners for legitimate business purposes.

In certain circumstances we may obtain information about you from publicly accessible sources such as Companies House, LinkedIn, business directories and media publications in order to verify information we hold or to obtain information needed to provide our services to you.

If we receive information about you from a third party in error and we do not have a legal basis for processing that information, we will delete it promptly.

We use cookies to automate the display of advertisements for our products and services on other websites you visit, based on your previous visits to our website. You can block these cookies using our cookie control tool.

We use Google Analytics and Hotjar to analyse how visitors use our website. These tools collect information including your location based on your IP address and your behaviour on our website based on cookies. We will only process information from cookies if you have consented in accordance with our Cookies Policy. Data collected is anonymised and stored on an aggregate basis.

We use HubSpot and Mailchimp in our marketing emails to analyse open rates and click-through rates in order to improve the content and effectiveness of our communications. You can opt out of email tracking by unsubscribing at any time.

You have the right to object to our use of automated decision making and profiling. You can do so by opting out of cookies in accordance with our Cookies Policy. If you do not want us to process your actual IP address you can use a Virtual Private Network (VPN).

We use a number of third-party service providers to run our business including telephone providers, email providers, IT service providers, web developers, hosting providers and payment processors. Your information will be shared with these providers only where necessary to provide you with the service you have requested. Our service providers are located in Europe and the United States. Privacy policies for our key providers can be found at: HubSpot, Mailchimp, Squarespace, Stripe, PayPal and Hotjar.

We share anonymised and aggregated information with Google via Google Analytics. Information collected by Google Analytics is stored on Google's servers in the United States. For more information visit google.com/policies/privacy/partners. You can opt out of Google Analytics by installing the browser plugin at tools.google.com/dlpage/gaoptout.

We may share your information with our accountants, advisors, affiliates, business partners, referral partners and independent contractors where it is necessary to do so to run our business, fulfil a contract with you or provide you with the services you have requested. We may share publicly available business contact information including company names, LinkedIn profiles and job titles with these parties for legitimate business purposes.

We may disclose your information to competent authorities where we suspect criminal activity, to enforce our legal rights, in connection with legal disputes or proceedings, or to comply with legal obligations including court orders and statutory reporting requirements.

We may share your information with a prospective or actual purchaser or seller in the context of a business or asset sale, acquisition, merger or similar event, whether actual or potential.

In all other circumstances we retain your information for no longer than necessary, taking into account the purpose and use of your information, any legal obligations to retain it, how valuable it is, the levels of risk and liability involved, and the difficulty of keeping it accurate and up to date.

We take appropriate technical and organisational measures to secure your information against unauthorised or unlawful use and accidental loss or destruction. These measures include:

Transmission of information over the internet is not entirely secure. If you submit information to us over the internet you do so entirely at your own risk. We cannot be responsible for any loss or damage suffered as a result of your decision to transmit information to us by such means.

Your information may be transferred and stored both inside and outside the European Economic Area (EEA). Where we transfer your information outside the EEA we will ensure appropriate safeguards and protections are in place. Our key third-party service providers including HubSpot, Google, Mailchimp and Hotjar are located in the United States and have self-certified their compliance with applicable data protection frameworks. We will also transfer your information outside the EEA where required to do so by law, with appropriate safeguards in place.

Subject to certain limitations, you have the following rights in relation to your personal information. To exercise any of these rights please write to us at Colony, 5 Piccadilly Place, Manchester, M1 3BR or email info@imarketing-consulting.co.uk:

You may exercise your right to object to direct marketing at any time by clicking the unsubscribe link in any marketing email we send you, by sending an email to info@imarketing-consulting.co.uk asking us to stop sending you marketing communications, or by managing your cookie preferences via our Cookies Policy.

You have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection matters. The ICO's contact details are available at ico.org.uk.

Where you request access to your information, we are required by law to use all reasonable measures to verify your identity before doing so. We will attempt to verify your identity using the information we hold about you. If this is not possible, we may require original or certified copies of documentation to verify your identity.

We do not knowingly or intentionally collect sensitive personal information such as information about racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic or biometric data, health information or sexual orientation. Please do not submit sensitive personal information to us. If you inadvertently transmit such information to us, you will be considered to have explicitly consented to our processing of it for the purpose of deleting it.

We do not knowingly contact or collect information from persons under the age of 18. Our website is not intended to solicit information of any kind from persons under the age of 18. If we are notified that we have received information from a person under the age of 18 we will, where required by law, either obtain appropriate parental consent or delete the information from our systems. To notify us of this please email info@imarketing-consulting.co.uk.

Where we make minor changes to this Privacy Policy we will update it with a new effective date. Our processing of your information will be governed by the practices set out in the new version of the Privacy Policy from its effective date onwards.

Where we make major changes to this Privacy Policy or intend to use your information for a new or different purpose, we will notify you by email where possible or by posting a notice on our website. We will provide you with information about the change and any other relevant information before we use your information for that new purpose. Where required, we will obtain your prior consent before doing so.

For full information on how we use cookies and similar technologies, how to provide or withdraw your consent, and how to manage your cookie preferences, please see our Cookies Policy.