About IMC
From Consultancy
to CRM Hub
IMC started as a CRM and marketing consultancy. After witnessing a fast-growing online community around CRM operations and automation, surpassing 1 million video views in just 5 weeks and now reaching 1.8M video views. IMC made the decision to transform into the CRM Operations and Automation Hub.

Built to help a fast-growing audience optimise their CRM operations, the Hub brings a certified delivery partner to the table. Scaling from 1 consultant to a network of 80 to 100 vetted CRM experts and developers, IMC connects clients with the right talent, facilitates the engagement and oversees quality from brief through to delivery.
1.8M+Video views
4.4K+Subscribers
50K-100KMonthly visits
80-100CRM experts
Submit Your Brief
We work with your budget
We are committed to delivering the best quality of service to meet your budget. Whatever your budget, submit your brief and IMC will match you with the right specialist and advise on what can be delivered within your budget. No obligation. No lengthy back and forth.
Submit your brief to find out what is possible
Our Expert Network
Vetted CRM Experts and Developers
One network. Every CRM. All the expertise your complex project needs.
IMC
CRM Project Connector and Quality Guardian
Brief qualification Expert matching Weekly oversight
Certified Delivery Partner
View 80 to 100 vetted CRM professionals →
HubSpot Gold Partner Salesforce Crest Gold Partner
Platform Coverage
CRM Specialists
All major CRM platforms covered
HubSpot Specialists
  • CRM Implementation
  • Marketing and Sales Hub
  • Service and Operations Hub
  • RevOps and AI Tools
  • Commerce Hub
Salesforce Specialists
  • Sales and Service Cloud
  • Marketing Cloud
  • CPQ and Revenue Cloud
  • Flow Automation
  • Einstein and AI
Zoho Specialists
  • Zoho CRM
  • Zoho One Platform
  • Zoho Desk and Analytics
  • Deluge Scripting
  • Migrations and Setup
Pipedrive Specialists
  • Pipeline Configuration
  • Sales Automation
  • API Integrations
  • Migrations to HubSpot
Microsoft Dynamics
  • Dynamics 365 Sales
  • Power Platform
  • Power Automate
  • Power BI Reporting
  • Azure Integration
Monday CRM
  • CRM and Pipeline Setup
  • Automation Recipes
  • API Integrations
  • Work Management
Custom CRM Builds
  • Custom CRM Architecture
  • Database and API Design
  • Legacy System Migrations
  • Backend Development
Any CRM Platform
Not seeing your platform? Submit your brief and we will advise on what is possible.
80-100
Vetted CRM Experts and Developers HubSpot Gold and Salesforce Crest Gold certified across 7 CRM platforms. All project types covered.
Keen to see the skills of the delivery consultants who will work on your project?
Browse the full directory of vetted CRM experts and developers. Browse their specialisms, certifications and experience.
View Expert Directory →
Key Expertise
All the skills complex CRM projects demand
Across implementation, integration, automation, data and custom development
CRM Implementation
  • Full platform setup and configuration
  • Pipeline and deal stage architecture
  • Contact and company management
  • Lifecycle stage design
  • User onboarding and training
Marketing Automation
  • Lead nurturing sequences
  • Behavioural trigger workflows
  • Campaign attribution modelling
  • Buyer intent and ABM strategies
  • Contact segmentation and audiences
Sales Automation
  • Pipeline and deal automation
  • Sales research automation
  • Outreach sequences and tasks
  • CPQ and quoting workflows
  • Forecasting and pipeline reporting
RevOps and Strategy
  • Marketing and sales alignment
  • GTM technology stack design
  • Revenue attribution frameworks
  • KPI and performance dashboards
  • CRM audit and optimisation
Connectivity and Integration
  • All your systems in one platform to unify your data
  • Custom CRM and company systems integration
  • ERP, finance and operational tools
  • LinkedIn, Google Ads and social platforms
  • Zapier, Make, Workato and API builds
  • Microsoft 365 and business tools
Data Migration and Quality
  • Legacy system to CRM migrations
  • Data mapping and deduplication
  • Data enrichment and governance
  • GDPR and compliance frameworks
  • BI integration and reporting
Customer Success
  • Customer onboarding automation
  • Health scoring and churn alerts
  • Ticketing and SLA configuration
  • Renewal and upsell workflows
  • NPS and feedback loop automation
Custom Development
  • Private apps and CRM extensions
  • Salesforce Apex and LWC builds
  • HubSpot CMS themes and templates
  • Serverless functions and automation
  • Power Platform and Azure builds
Who We Help
Built for every revenue team
Whether you are in marketing, sales or customer success. We have the right expertise
Marketing Teams
  • Marketing automation setup and optimisation
  • Lead scoring and nurturing programmes
  • Campaign attribution and reporting
  • Buyer intent tools and ABM setup
  • GDPR and consent management
  • Contact segmentation and audience building
Sales Teams
  • Pipeline design and sales automation
  • Sales research automation for SDR teams
  • Outreach sequences and meeting workflows
  • CPQ and quoting configuration
  • Forecasting and pipeline intelligence
  • Territory and quota management
Customer Success Teams
  • Customer onboarding automation
  • Health scoring and churn prevention
  • Ticketing systems and SLA automation
  • Renewal and upsell workflows
  • NPS and customer feedback loops
  • Customer success platform integrations
The Process
From brief to delivered project
IMC manages the connection and oversight. The agency handles delivery.
1
Submit brief
via IMC Hub
›
2
IMC qualifies
scope and needs
›
3
Expert matched
right specialist
›
4
Contract agreed
client and agency
›
5
Agency executes
expert delivers
›
6
IMC oversees
weekly alignment
›
7
Delivered
client signs off
CRM experts and developers ready to deliver your next project
Whatever your budget, submit your brief and IMC will match you with the right specialist and advise on what can be delivered. No lengthy back and forth.
Submit Your Brief →

As a Certified HubSpot Affiliate Partner, some links on this page are affiliate links. IMC may earn a commission at no extra cost to you.

Note: Names are not disclosed. All specialists are vetted professionals working within a certified HubSpot Gold and/or Salesforce Crest Gold partner agency, or are independent contractors or freelancers.